FAQs

Frequently Asked Questions

  • Yes — we bring everything needed to complete the job to a high standard, including eco-friendly, low-tox products wherever possible. If you have specific preferences or allergies, we’re happy to accommodate.

  • We’re based in South Devon and cover Totnes, nearby villages, and the wider South Hams area. If you’re unsure whether we reach you, just get in touch.

  • That depends on the size and condition of the property and the service you’ve booked. We’ll provide a time estimate when quoting, and we always work efficiently without compromising on quality.

  • Our focus is on monthly maintenance cleans, deep cleans, and specialist one-off services. This allows us to deliver a more thorough, high-quality result without the pressure of rushed weekly slots.

  • With experience on the NHS frontline, we understand the importance of clean, safe, and dignified living spaces — especially in sensitive situations. We work with compassion, discretion, and use safer products for people, pets and the planet.

  • Absolutely. We’re here to help, not judge. Whether it’s a major deep clean, decluttering, or a home that needs to be made safe for a loved one returning from hospital, we bring care and calm to the process.

  • Yes — we are fully insured and hold a current standard DBS check for your peace of mind.

  • You can contact us through our website, by phone, or on social media. We’ll chat through what you need, offer advice if you’re unsure, and arrange a visit or quote that suits you.